Legal
Terms & Conditions
Plain-language summary. Last updated January 1970.
Membership
Mangrove provides home management and coordination services. Membership is billed monthly at the published rate and continues month-to-month until cancelled with 30 days' notice.
Scope of services
We coordinate, schedule, and oversee maintenance and projects on your home. We do not perform licensed trade work ourselves. Trade partners are independently licensed and insured and are responsible for their own workmanship.
Fees and billing
Your membership fee is the single monthly amount stated in your management plan. Projects outside that plan are quoted on scope before work begins. Vendor work is billed at third-party cost plus the coordination fee stated in your agreement. We pay vendors on your behalf and issue one consolidated monthly invoice, payable on receipt.
Property access
You authorise us and our trade partners to access your property as needed to perform agreed work. Access credentials are stored securely and shared only with the person attending a specific visit.
SMS Terms
Mangrove sends text messages only to people who have given us their mobile number and agreed to receive them. Members provide their mobile number when their management plan is set up and agree to receive updates about their home. Trade partners provide their mobile number when they are onboarded and agree to receive service requests and scheduling messages. Every message is one-to-one and relates to a specific service: a new request, a scheduling change, an estimate needing approval, or a completion confirmation. Message frequency varies with the activity on your home. Message and data rates may apply. Reply STOP to cancel or HELP for help — we honour opt-out requests immediately. Consent to receive text messages is not a condition of any purchase with Mangrove, and we do not send marketing or promotional text messages. Carriers and messaging providers are not responsible for the content of messages or for any delays, delivery failures, or losses.
Advertising measurement
We advertise on Google. When you visit our website, Google Ads uses cookies and similar technology to record whether you arrived from one of our ads and whether you then submitted a consultation request or tapped to call us. Google receives this information (your browser's cookie identifiers, the page and the action taken) so we can measure and improve our advertising. We do not send Google your name, email, or phone number. Visitors in the EU, UK, Switzerland, and Canada are not tracked. You can opt out at any time through Google's ad settings (adssettings.google.com) or by blocking cookies in your browser. To learn how Google uses this data, see business.safety.google/privacy.
Liability
We are not liable for the acts or omissions of independent trade partners, nor for pre-existing conditions of the property. Our liability is limited to the fees paid for the service in question.
Privacy
How we collect and handle your personal information is set out separately in our Privacy Policy at Mangrove — see mangrovehome.house/privacy.
Contact
Questions about these terms: bruce@mangrovehome.house · 954-451-0644